Outpatient Visits

International visitors living outside Japan

To all international patients who do not have valid Japanese health insurance and live outside Japan, we request that you contact a medical coordinating company authorized by the Ministry of Foreign Affairs of Japan before visiting our hospital.

We only accept your consultation through medical coordinators registered by the Ministry of Foreign Affairs of Japan. Please check the list below and choose one for your visit.

Thank you for your cooperation.

Procedure for a new visit

Please call to make an appointment for the department listed below.
Call 03-3402-3151 Mon - Sat: 8:30 am to 5:15 pm, except national holidays

NOTES: We don’t take Same-day appointment. Some doctors don't take appointments (walk-in only).

Clinical Departments / Centers that require prior appointment

Appointment only

Neurology, Neurosurgery, Psychosomatic Medicine, Clinical Allergy,Plastic and Reconstructive Surgery, Afternoon and Sat visit for Dermatology, Obstetrics and Gynecology, Pediatrics, Initial visit, Sat and holiday visit for Reproduction and Gynecologic Endoscopy, Voice, Dentistry and Implant Dentistry Center

Appointment/ Walk-in

Please call for details
Cardiology, Nephrology, Diabetes/Endocrinology/Metabolism, Rheumatology, Pulmonary, Urology, Gastroenterology, Gastroenterological Surgery, Breast Surgery, Gynecological Oncology & Gynecology, Weekday morning visit for Dermatology, Plastic and Reconstructive Surgery, Orthopedics, Eye Center, ENT (Ear, Nose and Throat)
Patients with appointment have priority

Reception hours

Morning
8:30 to 11:30 am
Afternoon
1 to 4:30 pm

Mon- Sat, except holidays
If you plan to see two doctors in the morning, take a number before 11 am.

If you don’t have Japanese Health Insurance coverage

  • Please pay a deposit of ¥30,000 on registration (in cash, or by credit/debit card). After the consultation, if the actual cost is less than ¥30,000, we’ll return the deposit and ask you to pay the actual cost. If more than ¥30,000, please pay the balance.
  • We charge ¥20 per 1 National Health Insurance (NHI) point to a patient without Japanese health insurance.
  • We do not do Direct Billing to any Insurance companies.

What to bring

  • A photo ID
  • Japanese health insurance card or Individual number (My number) card registered as Health insurance, certificate of medical subsidies (for infants, children, etc.) and beneficiary certificate, if you have
  • Referral (medical information/data), if you have one. A referral is not essential except for the following. No additional “First Visit Consultation Fee” required at Sanno hospital.
  • Pre-filled registration form「Registration form(初診申込書)」, if possible

Doctor/Specialty that require Referral letter

Pulmonary Disease Center Dr. Harubumi KATO
Urology Dr. Masaru MURAI
Neurosurgery Dr. Koichi TAKAHASHI
Psychosomatic Medicine Dr. Masato MURAKAMI
Orthopedics Dr. Toshiyasu NAKAMURA
Obstetrics and Gynecology If for a delivery after infertility treatment, bring a referral from infertility clinic. (Patients at our Reproduction Center, ask your doctor to refer you online)

Please bring this “Registration Form” with you when you visit us for the first time.

Consultation hours

  • Please complete registration in reception hours.
Morning 9 am to 12 noon
Afternoon 1:30 to 5 pm

Mon-Sat, except holidays
Some doctors may start their consultation at a different time.
Closed on Sun, national holidays and New year
Reproduction Center is OPEN Mon-Sat incl. holidays, but Sat and holiday visit by appointment only
There may be a sudden cancellation of consultations. Please call us to confirm.

Procedure for your visit from the 2nd time

Please call to make an appointment for the department listed below.
Make an Appointment
Call 03-3402-3151 Mon – Sat: 8:30 am to 5:15 pm, except national holidays, except Reproduction Center, Mon – Sat: 2:00 pm to 5:00 pm.

NOTES: We don’t take Same-day appointment. Some doctors don't take appointments (walk-in only).

Reception hours

Morning
8:30 to 11:30 am
Afternoon
1 to 4:30 pm

except Reproduction Center
Mon- Sat, except holidays
If you plan to see two doctors in the morning, take a number before 11 am.
Reproduction Center: 8:30 to 11:30 am, Mon-Fri. Sat and holidays by appointment only

What to bring

  • Hospital ID Card *Carry at all times. If forgotten or lost, ¥220 re-issue fee applies
  • Japanese health insurance card or Individual number (My number) card registered as Health insurance, certificate of medical subsidies (for infants, children, etc.) and beneficiary certificate, if you have
    We check its validity every month. If any changes, inform a receptionist. Without presentation, all the cost shall be out-of-your-pocket expense.
  • Appointment slip, if you have one
  • Instructions for Examination, if you have one

Doctor/Specialty that require Referral letter

Pulmonary Disease Center Dr. Harubumi KATO
Urology Dr. Masaru MURAI
Neurosurgery Dr. Koichi TAKAHASHI
Psychosomatic Medicine Dr. Masato MURAKAMI
Obstetrics and Gynecology If for a delivery after infertility treatment, bring a referral from infertility clinic. (Patients at our Reproduction Dept, ask your doctor to refer you online)

Consultation hours

  • Please complete registration during reception hours.
Morning 9 to 12 noon
Afternoon 1:30 to 5 pm

Mon-Sat, except holidays
Some doctors may start their consultation at a different time.
Closed on Sun, national holidays and New year
Reproduction Center is OPEN Mon-Sat incl. holidays, but Sat and holiday visit by appointment only.
There may be a sudden cancellation of consultations. Please call us to confirm.